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AI + Emerging Technology

Trusted Messengers: Journalism In The Age Of Chat Apps

Thursday, September 19, 2024
2:30 PM – 3:30 PM EDT
Location: Embassy CD (LL2 Tower)
There is no better way to learn what your readers care about than by asking them directly. Messaging apps have unlocked new potential for newsrooms worldwide to connect with and deeply understand their audiences. As generative AI re-shapes the ways that people seek and exchange information, there is no doubt that messaging apps will play a pivotal role in the future of responsive journalism.

This session will feature insights from leading media practitioners who are innovating new approaches to gathering leads, fact-checking, publishing, and maintaining ethical standards on platforms like WhatsApp, Messenger, Viber, Line, and Telegram. Join us for a thought-provoking discussion on how these emerging practices can shape a more informed and connected world.

This session is designed for:
  • Editors

  • Business managers (anyone who selects/purchases software for newsroom workflows)

  • Audience/engagement team leads



A graphic featuring a central vertical magenta bar, flanked by two narrower magenta bars on either side, creating a symmetrical pattern. The transitions between the bars and the background are smooth, giving a glowing effect.

Navigation tip: The Embassy Rooms are in the International Tower and can be accessed through the Hyatt Lobby Level International Tower or from LL3.

  • From the Lobby Level: When you are facing the hotel registration desks, walk towards the right, past the gift/convenience store until you see the elevators on your right. The escalators will be past the elevators. You will go down two levels.

  • From LL3: Walk to the right side of this level (if facing away from the elevators/escalators and towards the central foyer area). You will go around the corner past the Canva Studio in Piedmont all the way down until you see the escalators and elevators. Go up one level.

  • You cannot access the International Tower if you are on LL1 or LL2.